Saturday, 26 January 2013

Keeping my head down.

Like a lot of parents with Special Needs children I have found it invaluable joining online communities for support. I have one or two favourite ones where I have made such lovely friendships with some wonderful people. The support and advice offered has been truly invaluable and I often wonder how I managed pre-blogging days. However, recently I have hit upon a problem..........and yes I am going to have a full on rant!
 
As many of you are aware, I am a full time social worker. I work in the area of child protection which means that sometimes I am part of a team that has to make some pretty grim decisions regarding the welfare of children. Part of my job is assessing families and their home environment to ensure that children who are at risk are having all of their needs met. Often this does not happen and as a result many children are removed from families. This is not an easy decision to make and is not made in isolation. It is something that is made with input from not only the social worker, the senior social worker, line managers and the Courts. That said, our remit is to always keep children with family if possible. We look at ways to improve a situation to allow a child to remain at home. Its not always successful. We have to protect all members of the family and sometimes thats about protecting the child from themselves or protecting parents from a child! But, that's the side of social work the general public don't think about.

 
Getting back to my difficulty. I have noticed that in a lot of online communities and support groups there is a fair amount of 'social worker bashing' going on. I try to be understanding as I know it is difficult being scrutinised by social services. I can see the coin from both sides as my daughter has a social worker from the disability team. Yes, the social worker has a social worker. But, I welcome his input. I know that he helps steer me in the right direction and has our best interests at heart. Often he has to give us bad news or tell us that we have been turned down for services. Not exactly the same sort of thing I am having to do in work but the man works damn hard! Sometimes a person is too close to a situation to see a problem clearly and it often takes someone from the outside to come in and scrutinise a situation. Because more and more children and young people are not meeting the criteria for disability social work teams it falls upon child protection social workers to carry out carers assessments or support families. We are being forced to juggle too much with little or no resources at our disposal. However, the general public in their ignorance often refer to us as 'bloody social services,' without being aware of the facts. Do you think we say no to resources because we get a kick out of it? If a child is the subject of Care Orders, Supervision Orders etc or has been removed from the home there's a damn good reason for it! A lot of people shut their eyes to what's actually going on within their family. Its easier to blame someone else.
 
Being the mother of a special needs child I need as much support as the next person. Being a social worker does not make me infallible. Recently however I have found myself leaving one or two groups as its becoming increasingly difficult to respond or not respond to queries people put up with regards to social services. I'm proud of my profession and want to jump in and defend it. However, I sit back, bite my tongue and feel excluded. Of course there are some social workers out there whose practice isn't great. But, the same could be said about every profession. However, one bad social worker does not a bad profession make! If you have had a bad experience with a nurse, doctor, teacher or even a postman, do you decide that the whole profession is terrible and be horrible about or to every person in the profession? No! So, why does it happen with social workers?

There are many more social workers out there who are fantastic practitioners, striving to do the best for the families they work with but often hampered by uncooperative parents, lack of resources and paperwork! Like everyone else, we have to follow procedures. Sometimes the procedures are more of a hindrance than a help but nevertheless they have to be adhered to. Sometimes we get it wrong, but more than often we get it right. Yes we have to be nosey. We can't win though. We are continually damned if we are and damned if we haven't been nosey enough! Does the general public actually think we enjoy the grim aspects of our jobs? We take no pleasure in removing children or telling people that their homes aren't clean enough. Do you think we 'high five' one another when we remove a child. Hell no! Have you any idea how much paperwork is involved in removing a child, never mind the fact that we know most of the children are going to be distressed and they are going to see us as the cause of that distress. Have you ever had a child sitting in the back of your car throwing up with nerves because of the situation they are in? NO! You don't see that! We do!

 However, just doing our job often means we are stigmatised and verbally abused. Being a social worker means I can't share pictures of my family on my blog. I can't tell you our real names and I feel vulnerable. Lets just get to a few home truths about social workers. We often work above our contracted hours, sometimes at weekends too. We often miss important events with our own family because we are busy looking after other families. I've missed school plays, parties and events we have paid good money to go to. My children tell me they miss me. My husband misses me. We often lose out on taking time off because simply we don't have the time! During our days off we do paperwork or think about work. We lie awake at night worrying about families or the list of jobs still to complete. We get death threats. Our cars are damaged. We get phone calls from work on rare days off, even when we are on holiday! We often pay for shopping or other essentials for families out of our own pockets because claiming the money back often takes months and sometimes we don't bother because of the paperwork involved! Hell, I've even rolled up my sleeves and helped people clean their houses!
 
So, the next time you are about to say something mean and nasty about a professional, take a minute to think about what you are going to say, whether it be online or in the real world. Is there someone who is listening and feeling unable to share their own life experiences with you because of your attitude to their profession. Do you truly understand the job we do? Is this what we really want to teach our children? Hate? You may not like us but I'm afraid that's just tough! If we weren't about who would investigate risky situations? Who would assesses the conditions some children are living in? Who would pick up the pieces when some families fall apart? Have you thought about the reason some people go into the social work profession? I bet you haven't. Its usually not because we have had wonderful childhoods! Some of us haven't. Think about it!

Do you think about us and our families? I bet you don't.

11 comments:

Blubtrflygrl said...

Great post. I also think it's important to remember, that a lot of people in the helping professions these days are not even social workers, yet get the title.

If someone needs to go down to DSS to apply for help, they think the person hassling them behind the window or making them wait is a "social worker" too.


I also think there are other professions that get bad reps too. Here teachers get hell for making decent salaries and having days off. It's "wasted taxpayer money" is all I hear.

JB JOHNSTON said...

You are so right! Of course no-one stops to consider that teachers actually spend ages doing lesson plans long after school finishes! Definitely another profession thats under-valued! x

Nikki said...

What a great post. You get your point across very well and I understand totally how you feel. You must be like Angels to some of the children you help. I hope this post educates and informs people on just how hard and caring Social Workers are and work. I have nothing but respect for people like yourself who do this line of work x x

Shaz Goodwin said...

Ah JB I know exactly where you are coming from. As Inclusion Lead I do have involvement with our LAC. Social Workers I've worked with are amazing. The only problem I've found is the public perception of Social Services. It is out of date but I fear this is a stigma that will remain. Especially when the services get a bashing in the press...

As you say, there are those dedicated and those who are not quite so much in every profession.

I have nothing but admiration for Children's Social Care. It really is a shame you've felt the need to leave groups because of this. Perhaps you should start up your own group laying the group rules.
Shaz
x

Bright Side of Life said...

JB, great post and certainly an issue that needs highlighting. It certainly gives me pause for thought and an awareness to be mindful of other people. I am sure that your job is extremely difficult at times, well most of the time. :(

Golden Psych said...

Great post. I too have noticed social worker bashing going on and taring all social workers with the same brush.

Patricia said...

Keep on getting that message out there as it needs to be heard! Social workers and teachers are constantly the targets of unwarranted criticism without any recognition of the personal sacrifices made. Just know that the silent majority values your every effort.

Sheryl said...

If a social worker is involved it's because there's a need for social services intervention - for the child's sake. I think it's admirable that you haven't given in to temptation to comment Jonty. This type of post says much more about the person behind the job than name-calling and online mud-slinging. I can't talk about my situation on line, because it wouldn't be fair to the person concerned. What I can say is that the social workers concerned saved that person's life. There are good and bad in all professions - of course there are, that's the nature of being human. Personally, I imagine I'd be good at social work. Do I imagine I could do the job on a daily basis? I think not. Thanks for sharing (rant permitted).

Carolyn said...

So we have child protection workers (and others) that are not social workers. And social workers that are not child protection workers (like medical social workers). And yet everyone is tarred with the same baby-stealing, with-holding money, nosey brush. Tell me again why we are in this position. Oh yes, because we like to help people! (Well, that's my excuse anyways.) And yes, sometimes beating one's head against a brick wall would feel much less painful! But we presevere, sometimes with the help of a little red wine, junk food and much much laughter. Hang in there Jonty. You can do it. You know why you do it. Try to focus on that part. And give my regards to FD, AfroBoy, your husband and all.

Looking for Blue Sky said...

On of those posts that everyone should read, if only they would. As you say "However, one bad social worker does not a bad profession make!" The difficulty for your profession is that a poor social work decision can have the kind of outcome that hits the front pages of the papers, and readers forget all the wonderful work that goes right and is never reported xx

Anne Stone said...

Sadly Social Workers have a bad reputation because it's so easy to report when they've got it wrong, you don't get reports of when they've done right which is a lot more often. This causes unnecessary fear in parents whenever Social Worker is mentioned. I do feel sorry for you, having such a difficult job then seeing people put your profession down.
This is a great post that everyone should read.